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Frequently Asked Questions

Can I change my shipping address later?
Yes. You’ll be able to update your shipping address before final payment is collected.
Will I be charged anything else apart from the $349?
There may be applicable shipping fees or local taxes depending on your location. These will be clearly communicated before final payment.
What makes this device worth $349?
Pawgic, priced at $349, offers a range of features that make it a valuable investment for pet owners. It includes health monitoring, GPS tracking, and mood analysis, helping owners keep track of their pet's well-being. The smart collar connects to an easy-to-use app that tracks activity, sleep, and vital signs, while also providing real-time location updates. Pawgic also connects pet owners to a community, allowing them to share experiences and celebrate their pets' milestones.
How will I be updated about my pre-order?
We’ll send regular email updates, including confirmation of your reservation, development progress, and notifications when it’s time to complete your purchase.
Can I transfer my pre-order to someone else?
No, pre-orders are non-transferable. The reservation is tied to the original customer, and cannot be transferred to another person.
What is the total cost of the device?
The full price of the device is $349 USD. During the pre-order phase, you can reserve your unit by placing a $10 deposit.
What does the $10 pre-order payment cover?
The $10 is a fully refundable deposit that reserves your device. It also gives you priority access when we begin shipping. This amount will be deducted from your final payment of $339 at the time of shipping.
Is the $10 deposit refundable?
Yes! You can cancel your pre-order at any time before shipping begins and receive a full refund of your $10 deposit—no questions asked.
When will I need to pay the remaining amount?
We’ll notify you via email when your device is ready to ship. At that time, you’ll be asked to pay the remaining $339 USD to complete your order.
When will the device ship?
We’re currently finalizing production timelines. Estimated shipping will begin in by the end the 2025 which can change but we’ll keep you updated every step of the way.